What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will deleting submissions allow me to accept more than 100 per month in my free account?

    Asked by GuestdisAbilityTV on January 09, 2017 at 01:19 PM

    Hi!

    I just need Jotform to call leads for my boss. The form is for myself when I call people for their information (I'll be typing them in myself) but I want the submissions to automatically go to my boss's email. The only thing is, the free version only allows 100 submissions. I have thousands of people to call. Is there a way I can delete the submissions on my account to make room? For example, let's say I already put 50 submissions, is there a way I can delete all those submissions so I can have 100 submissions available for me again? Because I don't need all the submissions saved on the Jotform if all of the submissions will be emailed to him. 

     

    Please let me know.

     

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    JotForm Support

    Answered by AIDAN on January 09, 2017 at 01:35 PM

    Hi, thank you for contacting us.

    Please note that there are two limits related to submissions:

    1. The number of submissions you can receive per month: 100.

    2. The number of submissions you can store in your account, also known as submission storage: 500.

    While you could delete submissions to make room for more fresh submissions to be stored, in the 500 limit, deleting them would not give you room in the 100 that you can receive per month.

    The 100 submissions count is reset at the beginning of each month, and if you accept 100 submissions already at any point in a month, you would have to either wait for the beginning of next month, or consider upgrading to one of our plans.

    I hope that answers your question. Please let us know if you have more, or need further assistance. Thank you.