What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    not all my notification emails are coming through ?

    Asked by toplex on May 28, 2012 at 10:19 AM

    not all my notification emails are coming through ? when i do them myself to test the form the emails are not come through to notifie me

    Page URL:

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    Answered by gori-mathew on May 28, 2012 at 10:45 AM


    We apologize for inconvenience caused. Please can you change your form notification's sender name and email address to "JotForm" and "noreply@jotform.com", respectively.

    Please also can contact your service provider and ask them to add the following ip addresses shown on the link to their whitelist


    I hope this helps