not all my notification emails are coming through ?

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    toplex
    Asked on May 28, 2012 at 10:19 AM

    not all my notification emails are coming through ? when i do them myself to test the form the emails are not come through to notifie me

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    gori-mathew
    Answered on May 28, 2012 at 10:45 AM

    Hi

    We apologize for inconvenience caused. Please can you change your form notification's sender name and email address to "JotForm" and "noreply@jotform.com", respectively.

    Please also can contact your service provider and ask them to add the following ip addresses shown on the link to their whitelist

    https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    I hope this helps