What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to cancel subscription

    Asked by John D Lewis  on January 09, 2017 at 02:04 PM

    Dearest Jotform,

    I need to cancel subscription effective immediately because we are no longer using it.  Please email me confirmation when subscription has been canceled. 


    Thank you for your help.


    Happy New Year!





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    JotForm Support

    Answered by Welvin on January 09, 2017 at 04:31 PM

    I've canceled the subscription. You will no longer be billed and your account will be automatically set back to the free plan on February 8, 2017. Thank you for being with us for a few years :)