What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    email going to wrong account

    Asked by CLRC on January 09, 2017 at 02:07 PM

    I changed the email address to receive notifications, but it continues to use the old email address. What do I do? This is for the volunteer intake form. 

    Page URL:
    https://centrevillelrcblog.wordpress.com/get-involved/volunteer/

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    JotForm Support

    Answered by david on January 09, 2017 at 04:30 PM

    If you have updated your account email address, this will not update the address your notifications are sent to.  Here is our guide on how to update the recipient email address for your notification emails:

    https://www.jotform.com/help/314-How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address