What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to cancel subscription

    Asked by scrapinc on January 09, 2017 at 02:08 PM

    I need to cancel subscription immediately.  Please email me to confirm.





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    JotForm Support

    Answered by jonathan on January 09, 2017 at 04:32 PM

    Hi John,

    I reviewed your account/username  scrapinc and I can see that it was actually on FREE subscription plan already.

    Is there suppose to be a paid subscription account? Let us know how you want us to proceed.