What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I've been receiving some blank form entries

    Asked by RafeConnects on May 28, 2012 at 10:43 AM

    Hello,


    I am a paying jotform customer (and advocate!) and I've been rexceiving some blank forms lately. 

     

    I don't even know how this is possible.

     

    What's the  deal?

  • Profile Image

    Answered by gori-mathew on May 28, 2012 at 11:10 AM

    Hi

    We apologize for any inconvenience this may have caused. Can you check your spam / junk folder. You can also add JotMails ip addresses to your mail providers whitelists.

    JotMails IP Addresses

    If this still doesn't work, please do let us know.