Form is getting Non - Secure warning in all browsers

  • WineCellarInnovations
    Asked on January 9, 2017 at 2:28 PM

    I saw a few past threads but it didn't answer my question. 

    Our site is https. 

    When I click to publish our forms, it says "JotForm forms are secure. There are no limits on SSL submissions any more!"

    But I just realized that we are getting the "non secure" when people hit the submit button. Not good. How do I fix this? 

    Two examples of forms:

    https://www.winecellarinnovations.com/contact

    https://www.winecellarinnovations.com/design-form

     

    Plus we have about 10 more. 

     

  • David JotForm Support
    Replied on January 9, 2017 at 4:47 PM

    I checked the two pages you referenced and did not see any security errors.  I submitted one of your forms and did not see any errors when completing the submission either. 

    Form is getting Non   Secure warning in all browsers Image 1 Screenshot 20

    If this is still occurring, let us know and we will take another look.  As far as I can tell though, you forms are embedded using https and should not be giving any security warnings.

  • WineCellarInnovations
    Replied on January 9, 2017 at 4:48 PM

    Sorry, it's happening on Firefox and Safari only. Did you test those? 

  • David JotForm Support
    Replied on January 9, 2017 at 5:57 PM

    My testing was done in FireFox, Chrome and Edge.  Here is what I see in FireFox:

    Form is getting Non   Secure warning in all browsers Image 1 Screenshot 20

    Everything appears to be working properly and without any errors.

  • WineCellarInnovations
    Replied on January 9, 2017 at 9:05 PM

    Frustratingly enough, it worked. This morning I got this as a result though:

    https://www.screencast.com/t/wodIZYKpELAY

     

    And the last two weeks we have been getting a lot of duplicate forms coming through which is why I tested it in the first place. Thoughts? 
  • John_Benson
    Replied on January 10, 2017 at 2:18 AM

    Hi, I have moved your new question to a new thread so we can assist your properly. We have a policy of one question per thread. 

    Here's the new thread URL: https://www.jotform.com/answers/1030145. Please wait for our reply there shortly. Thank you for your understanding.