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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is getting Non - Secure warning in all browsers

    Asked by WineCellarInnovations on January 09, 2017 at 02:28 PM

    I saw a few past threads but it didn't answer my question. 

    Our site is https. 

    When I click to publish our forms, it says "JotForm forms are secure. There are no limits on SSL submissions any more!"

    But I just realized that we are getting the "non secure" when people hit the submit button. Not good. How do I fix this? 

    Two examples of forms:

    https://www.winecellarinnovations.com/contact

    https://www.winecellarinnovations.com/design-form

     

    Plus we have about 10 more. 

     

    Page URL:
    https://www.winecellarinnovations.com/contact

  • Profile Image
    JotForm Support

    Answered by david on January 09, 2017 at 04:47 PM

    I checked the two pages you referenced and did not see any security errors.  I submitted one of your forms and did not see any errors when completing the submission either. 

    If this is still occurring, let us know and we will take another look.  As far as I can tell though, you forms are embedded using https and should not be giving any security warnings.

  • Profile Image

    Answered by WineCellarInnovations on January 09, 2017 at 04:48 PM

    Sorry, it's happening on Firefox and Safari only. Did you test those? 

  • Profile Image
    JotForm Support

    Answered by david on January 09, 2017 at 05:57 PM

    My testing was done in FireFox, Chrome and Edge.  Here is what I see in FireFox:

    Everything appears to be working properly and without any errors.

  • Profile Image

    Answered by WineCellarInnovations on January 09, 2017 at 09:05 PM

    Frustratingly enough, it worked. This morning I got this as a result though:

    https://www.screencast.com/t/wodIZYKpELAY

     

    And the last two weeks we have been getting a lot of duplicate forms coming through which is why I tested it in the first place. Thoughts? 
  • Profile Image
    JotForm Support

    Answered by John_Benson on January 10, 2017 at 02:18 AM

    Hi, I have moved your new question to a new thread so we can assist your properly. We have a policy of one question per thread. 

    Here's the new thread URL: https://www.jotform.com/answers/1030145. Please wait for our reply there shortly. Thank you for your understanding.