What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to keep Paypal section from turning dark upon a selection.

    Asked by GrandOverland on January 09, 2017 at 02:30 PM

    My Paypal area works great, but with mouse over or selection of one option, the rest of the option turn dark and disappear into the background.  Can you advise where I can set the change upon selection perimeters? 


    Thanks, Ron

    Page URL:

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    JotForm Support

    Answered by BJoanna on January 09, 2017 at 04:56 PM

    You can resolve this issue by disabling Highlight Effect inside of your form Preferences. 

    Inside of form Preferences select Advance tab and click on Show More button. 

    Then scroll to the bottom of the page, set Highlight Effect to Disabled and save changes.

    Here is my clone form: https://www.jotformpro.com/form/70086056182959 

    Feel free to test it and clone it

    Hope this will help. Let us know if you need further assistance.

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    Answered by GrandOverland on January 09, 2017 at 09:45 PM
    Thank yo so much, I love the program, and knew there was a click box I just
    had not found. Thank you for Jotform, and for your time and assistance,
    Ron Parrish
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    JotForm Support

    Answered by BJoanna on January 10, 2017 at 02:20 AM

    You're welcome. Also thank you for your kind words.

    Feel free to contact us if you have any other questions or issues.