What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is our JotForm page constantly glitching?

    Asked by brianatkins on January 09, 2017 at 03:07 PM

    Hello there, 


    We are a roofing company and have been using JotForm to manage our website contact form leads. 

    Can someone please look into our account? We are receiving a large volume of contact forms and we are often unable to view them due to the site crashing and freezing. 

    Please advise. Thank you. 


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    JotForm Support

    Answered by Welvin on January 09, 2017 at 05:52 PM

    I have viewed almost 30 thousand submissions a while ago and I don't find any issues with the page. Did you get an error? Something like the page is not responding or a script has stopped working? You only have 600+ submissions and this shouldn't be a problem.

    Did you also try viewing the submissions page using your other browser? If not, please give it a try.

    Lastly, would you mind letting us know the other issues that you've encountered? We'll be happy to help you resolve the issues.