Why is our JotForm page constantly glitching?

  • Profile Image
    brianatkins
    Asked on January 09, 2017 at 03:07 PM

    Hello there, 

     

    We are a roofing company and have been using JotForm to manage our website contact form leads. 

    Can someone please look into our account? We are receiving a large volume of contact forms and we are often unable to view them due to the site crashing and freezing. 

    Please advise. Thank you. 

     

  • Profile Image
    Welvin
    Answered on January 09, 2017 at 05:52 PM

    I have viewed almost 30 thousand submissions a while ago and I don't find any issues with the page. Did you get an error? Something like the page is not responding or a script has stopped working? You only have 600+ submissions and this shouldn't be a problem.

    Did you also try viewing the submissions page using your other browser? If not, please give it a try.

    Lastly, would you mind letting us know the other issues that you've encountered? We'll be happy to help you resolve the issues.