What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why not able to see submissions ?

    Asked by vatsaltechnosoft on May 28, 2012 at 01:04 PM
    Page URL:

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    Answered by jeanettebmz on May 28, 2012 at 02:25 PM


    Some email providers will filter and block message when they are not coming from the same server. So please, do this changes: on your form's notificaitons settings , please set the Sender email to : noreply@jotform.com


    If the issue still persists, you would also need to ask your service provide to add to their whitelist our Jotmail ip addresses


    Let us know if you still need assistance