Why not able to see submissions ?

  • Profile Image
    vatsaltechnosoft
    Asked on May 28, 2012 at 01:04 PM
  • Profile Image
    jeanettebmz
    Answered on May 28, 2012 at 02:25 PM

    Hello

    Some email providers will filter and block message when they are not coming from the same server. So please, do this changes: on your form's notificaitons settings , please set the Sender email to : noreply@jotform.com

     

    If the issue still persists, you would also need to ask your service provide to add to their whitelist our Jotmail ip addresses

     

    Let us know if you still need assistance

    Jeanette