- TammiFunkAsked on January 09, 2017 at 04:57 PM
On my form, there is a gray background and a ton of space underneath the form. I can't get either to disappear.
You can see in the screenshot the space above the "inspector" and also an erroneous 2158px in an element, but i can't find that to turn it off.Page URL:
- JotForm SupportjonathanAnswered on January 09, 2017 at 08:09 PM
User guide: Getting-the-form-iFrame-code
As of this checking I could not see the issue similar to your screenshot when I try on my browser. But perhaps it just needs the embed code to be updated.
Let us know if this did not fix the issue.
- TammiFunkAnswered on January 13, 2017 at 12:15 PM
- JotForm SupportJanAnswered on January 13, 2017 at 02:16 PM
Go to Form Designer and enable the "Make this form responsive" option under the Design tab > Form Layout.
After making your form mobile responsive, please try to re-embed the form using the iFrame method. For this test, please don't remove the script element below the iFrame.
Hope that works. Thank you.
- TammiFunkAnswered on January 23, 2017 at 11:20 AM
Adding the mobile widget didn't change anything. I have to add scrolling="yes" in order for it to work, but I'd rather not have the scroll bars. Is there a way when you click on "donation" within my form that the iframe window just automatically expand instead of adding scroll bars?
- JotForm SupportJanAnswered on January 23, 2017 at 02:22 PM
Unfortunately, there's no option to pop-up the products options. Also, the purpose of the script below the iFrame is for auto-resizing.
Please try re-embedding the form using the Normal Embed Script Code.
Let us know if the issue persists. Thank you.