Please retrieve my account

  • Profile Image
    locus 
    Asked on January 09, 2017 at 05:00 PM

    Hello, 

    PLEAASE ! I deleted my account today but I just realized that I still need it, PLEASE I ABSOLUTELY NEED IT ! Could you pleaaase retrieve it for me ?? It's very urgent some clients are still working with the link of one of the forms and they just told us about it.

    There is no problem if I lose all the data of the account (past forms, submissions, ...) I just need the account to have the same link again !

    Many many many thanks ! 

     

  • Profile Image
    jonathan
    Answered on January 09, 2017 at 08:19 PM

    Actually it is not possible for you to delete your JotForm account since only us from the support have such capability to delete/remove accounts.

    You can still login to your account/username LOCUSENGLISH   at https://www.jotform.com/login

    Currently, you forms were temporarily disabled because you have already exceeded limits on your FREE account. Your account is currently on Overlimit Status.

    User guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-Limits

    You may need to upgrade to higher plan to continue using JotForm.

    Hope this help. Let us know if you need further assistance.