What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I receive notification that my form has been filled out by the person Im sending it to?

    Asked by deeholt on January 09, 2017 at 06:02 PM

    I cloned a form in which people have to sign & it's supposed to notify me when they fill it out but it's not. Instead its notifying the person whose form I cloned. How can I fix this?


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    JotForm Support

    Answered by Kevin_G on January 09, 2017 at 09:42 PM

    I have checked your form and found that you have incorrectly set up your email notification, it is currently showing like this: 

    When you clone a form from another account then the emails should be replaced with the email you have set up in your account, if you want to change the recipient email address, please check this guide: How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address

    Hope this helps.