How do I receive notification that my form has been filled out by the person Im sending it to?

  • deeholt
    Asked on January 9, 2017 at 6:02 PM

    I cloned a form in which people have to sign & it's supposed to notify me when they fill it out but it's not. Instead its notifying the person whose form I cloned. How can I fix this?

     

  • Kevin Support Team Lead
    Replied on January 9, 2017 at 9:42 PM

    I have checked your form and found that you have incorrectly set up your email notification, it is currently showing like this: 

    How do I receive notification that my form has been filled out by the person Im sending it to? Image 1 Screenshot 20

    When you clone a form from another account then the emails should be replaced with the email you have set up in your account, if you want to change the recipient email address, please check this guide: How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address

    Hope this helps.