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    Why is next skipping to the 'wrong' page?

    Asked by gsheridan on January 09, 2017 at 08:19 PM

    I have built a page that uses conditional formatting to skips to the necessary page depending on a choice in a drop down. The action has been inconsistent, initially it was going to the correct page, then the last option of the drop down sent to a page with no options or submit buttons. I cloned the page tried different options and have it able to navigate to the page I want by choosing different pages in the conditional logic. The page is intended to be sent as a link rather than embedded

     

    Here is the initial where each 'Event Type' choice points to the relevant page, but does not direct to it when hitting submit https://form.jotform.co/63347077775871

    Here is the initial where each 'Event Type' choice points to the page before the relevant one, but directs to the desired page when hitting submit https://form.jotform.co/70087414259862

    thanks. 

    Page URL:
    https://form.jotform.co/63347077775871

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    JotForm Support

    Answered by Charlie on January 10, 2017 at 02:28 AM

    I'm sorry, I'm having a hard time understanding your concern.

    Please note that the Conditional Logic for skipping pages works only on the form's pages, it cannot redirect to a link. Here's a guide about skipping pages: https://www.jotform.com/help/350-How-to-Skip-Pages-Using-Conditional-Logic 

    If you wish to redirect a user to another link if the submit button is clicked, then the Conditional Logic for that is the "Change Thank You Page". Here's a guide about it: https://www.jotform.com/help/317-Configuring-Change-Thank-You-URL-after-submission-condition 

     

    With regards to your form https://form.jotform.co/63347077775871, here are the conditions regarding skipping pages:

     

    Please also note that you are correctly skipping pages BUT you have incorrectly place the contents on the wrong page. 

    Below you can see page 3 theatre actually has the "Wedding" contents. 

    Here page 4 wedding actually has the "Conference or Catered Event". 

    While page 5 does not have any content on it. 

     

     

    I hope that helps.

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    Answered by gsheridan on January 10, 2017 at 07:52 PM

    perfect, I though tit would be something simple. I had the page names all out by one. 

     

    thanks

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    Answered by Ian on January 10, 2017 at 11:23 PM

    I am glad that solution provide by my colleague, Charlie helped.