Did not receive confirmation email from 2Checkout when creating an account

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    Sachini Jayathilaka Nara
    Asked on January 10, 2017 at 01:00 AM

    Can you please tell me why I did not get any confirmation email when create sandbox account in 2checkout. 

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    Answered on January 10, 2017 at 03:26 AM


    For this kind of problems, I recommend you to contact with 2Checkout Support: https://www.2checkout.com/support

    Thank you.

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    2Checkout Client Services Team 
    Answered on January 11, 2017 at 12:14 PM

    Hi Sachini!


    As this is a test account only, emails will not be generated for test sales placed through the account.  I apologize for any disappointment this may present.    

    This feature is only available for active, fully approved accounts.  If you'd like to apply, you may do so through this link:  www.2checkout.com/signup.

    We look forward to your application, and the potential to work with you in the future!


    Best regards,

    The 2Checkout Client Service Team