Did not receive confirmation email from 2Checkout when creating an account

  • Sachini Jayathilaka Nara
    Asked on January 10, 2017 at 1:00 AM

    Can you please tell me why I did not get any confirmation email when create sandbox account in 2checkout. 

  • candy
    Replied on January 10, 2017 at 3:26 AM

    Hello,

    For this kind of problems, I recommend you to contact with 2Checkout Support: https://www.2checkout.com/support

    Thank you.

  • 2Checkout Client Services Team
    Replied on January 11, 2017 at 12:14 PM

    Hi Sachini!

     

    As this is a test account only, emails will not be generated for test sales placed through the account.  I apologize for any disappointment this may present.    

    This feature is only available for active, fully approved accounts.  If you'd like to apply, you may do so through this link:  www.2checkout.com/signup.

    We look forward to your application, and the potential to work with you in the future!

     

    Best regards,

    The 2Checkout Client Service Team