- escapecruisesAsked on May 28, 2012 at 05:20 PM
My forms for my account were disabled (escapecruises)
I don't think it is fair that because my ssl forms went over that all of my forms, including non-ssl, were disabled.
I would gladly pay for your service and upgrade my account, but you jump from FREE to $10 a month. Why not offer a $5.00 a month plan with half of the submissions that the $9.95 plan offers ? I'm sure you would get more people who would make the jump to the paid plan.
I don't need the volume of the $9.95 plan, but need more than the free obviously...
I would be the first to sign up if you offered a $5 plan.
Thanks for your consideration.
Amanda Dieterich Darling
- JotForm SupportMike_TAnswered on May 28, 2012 at 05:42 PM
Thank you for providing your feedback.
We will consider adding more plans, however, this is not something that we can solve right now.
I would like to inform you that we do provide heavy discounts with our yearly and bi-yearly subscriptions. You can get the 5.80 USD/monthly price if you sign up for a two years Premium subscription.
Note that we charge full the price at once for yearly and bi-yearly subscriptions.
I have reset your SSL submissions and re-activated your account, but we will not be able to do it again.
Please feel free to contact us if you need any further assistance.
- escapecruisesAnswered on May 28, 2012 at 05:46 PM
Wow; i didn't expect a reply on a holiday. You guys rock.
As far as the pre-pay, That's actually a really good deal. I'll look into it for sure. A smaller plan would much better suit my needs though, however... the prepay is a nice option.
I'll keep an eye out for new plans in the future possibly.
Have a great rest of your day.
- JotForm SupportMike_TAnswered on May 28, 2012 at 05:54 PM
Thank you for your kind words, Amanda.
We are providing 24/7 support over this forum.
I hope you enjoy our JotForm product :)