Getting a lot of duplicate forms submission

  • WineCellarInnovations
    Asked on January 10, 2017 at 2:16 AM
    And the last two weeks we have been getting a lot of duplicate forms coming through which is why I tested it in the first place. Thoughts? 
  • BJoanna
    Replied on January 10, 2017 at 4:06 AM

    I have tested your embedded form on this page https://www.winecellarinnovations.com/design-form and I was able to replicate mentioned issue by clicking on browser back button.

    Most likely same issue can be replicated on your other embedded form as well. 

    I am not sure if this is happening because of the script conflicts on your webpage. You can try to re-embed your form with iFrame code to see if that will resolve the issue. Inside of this guide you can find how to get iFrame code of your form:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    If that does not help, then I would suggest you to use our unique submission feature or unique question feature to prevent duplicate submissions. 

    How to Set Unique Submissions on a Form

    How to set Form Limits Based on a Unique Question

    Hope this will help. Let us know if you need further assistance.