Disabled form due to autosuspended account

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    Asked on January 10, 2017 at 03:19 AM

    All new forms created show that they are "disabled" when embedded or using the link. No apparent reason for this. 

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    Answered on January 10, 2017 at 04:06 AM

    Hi, thank you for contacting us.

    Upon examination, I found out that your form appeared disabled not because you embedded it, but because our automatic form reviewing scripts marked it as suspicious of violating our terms of use, and that resulted in the account auto suspension.

    I have reviewed your form and concluded that it complies with our terms of use, so I have reactivated your account.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" to avoid any similar incidents in the future: https://www.jotform.com/help/8-Terms-of-Use

    If you have more questions or need further assistance, please let us know. Thank you.