What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are disabled

    Asked by amzexpiry on January 10, 2017 at 10:08 AM

    Hello, I was trying to edit my forms and it gave me an error saying they have been disabled. I went to my preferences and looked and they were enabled. I read in forums that accounts get suspended for phishing. I was curious if this was the reason for my forms not working.  

     

     

    Thank you!

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    JotForm Support

    Answered by Kevin_G on January 10, 2017 at 11:41 AM

    I have checked your account and it was suspended because of phishing suspicious; however, your forms seem to be clean so I have reactivated it now. 

    Please also take a look to our terms so you know what you can and cannot ask in your forms and avoid being suspended because of phishing suspicious again: http://www.jotform.com/terms/ 

    If you have any question, let us know.