Send email later function

  • webmasterbmo
    Asked on January 10, 2017 at 10:41 AM

    At what time are these email sent ? is it possible to choose the time ?

    Thanks a lot

  • John_Benson
    Replied on January 10, 2017 at 12:24 PM

     At what time are these email sent?

    I'm not quite sure what time it will send. I did a test but I need 1 day to see what time will it be sent to me. I will update you tomorrow once I received the auto-responder email. But, it should be sent within the time frame the form was submitted. For example, the form was submitted 7pm and the time delay is set to 1 day. The alert should be sent 7pm the next day.

    Is it possible to choose the time?

    Unfortunately, there is no option to choose what specific time the auto-responder will be sent.

    Hope that helps. Let us know if you have any questions. Thank you.

     

  • John_Benson
    Replied on January 11, 2017 at 5:39 AM

    Hi, I still need 6 to 7 hours to see if my test (auto responder) will work. I will update you later.

    Thank you for your patience. 

    Here's your response:

    Send email later function Image 1 Screenshot 20

     

     

  • John_Benson
    Replied on January 11, 2017 at 4:25 PM

    Hi again,

    I received the test auto-responder message today. I set the Send Emails Later to "1 day" s and got the auto-responder an hour after the 24 hours.

    I completed the test form yesterday around 2:00 am and I've got the auto-responder email today at 3:00 am.

    Here's my form test: https://form.jotform.com/70031338512949. If you want you can send a submission to test it again on my form and wait for 24 hrs. 

    Also, can you try deleting your old auto-responder  and create a new one?

    Let us know how it goes. Thank you.