- webmasterbmoAsked on January 10, 2017 at 10:41 AM
At what time are these email sent ? is it possible to choose the time ?
Thanks a lot
- JotForm SupportJohn_BensonAnswered on January 10, 2017 at 12:24 PM
At what time are these email sent?
I'm not quite sure what time it will send. I did a test but I need 1 day to see what time will it be sent to me. I will update you tomorrow once I received the auto-responder email. But, it should be sent within the time frame the form was submitted. For example, the form was submitted 7pm and the time delay is set to 1 day. The alert should be sent 7pm the next day.
Is it possible to choose the time?
Unfortunately, there is no option to choose what specific time the auto-responder will be sent.
Hope that helps. Let us know if you have any questions. Thank you.
- JotForm SupportJohn_BensonAnswered on January 11, 2017 at 05:39 AM
Hi, I still need 6 to 7 hours to see if my test (auto responder) will work. I will update you later.
Thank you for your patience.
Here's your response:
- JotForm SupportJohn_BensonAnswered on January 11, 2017 at 04:25 PM
I received the test auto-responder message today. I set the Send Emails Later to "1 day" s and got the auto-responder an hour after the 24 hours.
I completed the test form yesterday around 2:00 am and I've got the auto-responder email today at 3:00 am.
Here's my form test: https://form.jotform.com/70031338512949. If you want you can send a submission to test it again on my form and wait for 24 hrs.
Also, can you try deleting your old auto-responder and create a new one?
Let us know how it goes. Thank you.