- markcarlockAsked on January 10, 2017 at 12:01 PM
My autoresponders and notifiers are not being sent for the req in the link below, please advise.
- JotForm SupportKevin_GAnswered on January 10, 2017 at 01:33 PM
I have checked your form and found that you're sending the emails based on conditions:
The conditions seem fine and upon checking the email addresses in our bounce list I only found one of them there.
p********g@m**d.org - Reason(s) : smtp; 554 rejected due to spam URL in content
I have already removed it so you can receive emails on that address now, I will also suggest you to check the other email addresses and remove them from our bounce list if ther are in.
Here's the guide that will help you with that: How-to-Remove-Your-Email-Address-from-Bounce-List
If your emails are constantly being added to our bounce list I would suggest you to set up your custom sender using the SMTP method so you avoid emails being blocked because of any security filter.
Hope this helps.