What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How editing of the form affects the active sessions of my users?

    Asked by crcaddell on January 10, 2017 at 12:06 PM

    We have  a couple of forms that use the session method outlined in https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    If we make a change to a form (add/modify/delete a question), how will that affect current users that have unfinished (active sessions) forms?

     

    Thanks

    Casey

     

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    JotForm Support

    Answered by Nik_C on January 10, 2017 at 01:35 PM

    Hello Casey, 

    If you remove the field from the form that your users filled previously, they will just not see that field anymore, but rest of the form will be filled.

    But, if you change the label of the field then that field will not be prefilled when they decide to continue with filling it.

    Hope this helps.

    If you have any additional questions please let us know.

    Thank you!