Inventory Widget: It displays "We cannot complete your request" instead of the widget.

  • egymar
    Asked on January 10, 2017 at 1:11 PM

    Hello, the inventory widget is giving me "We can not complete your request"

    Any idea what to do to solve this problem?

    Jotform Thread 1030742 Screenshot
  • Kevin Support Team Lead
    Replied on January 10, 2017 at 2:33 PM

    Were you able to resolve this problem?

    I have checked your form and found that the widget works fine, here's a screen-cast about it: 

    Inventory Widget: It displays We cannot complete your request instead of the widget Screenshot 20

    This may have happened because of resources from the JotForm servers were being blocked, you could test on a different web browser or connection and find if the widgets load. 

    I would suggest you to check the web console in case that the problem persists, so you can know if there is something else blocking the widget's resources.

    These keyboard shortcuts will help you to get the console:

    Google Chrome:

    Mac: Command + Option + J

    Windows: Control + Shift + J

     

    Firefox:

    Windows: Ctrl+Shift+K

    Mac: Command+Option+K

    We will wait for your response. 

  • egymar
    Replied on January 16, 2017 at 9:58 AM

    Thank you so much. It is working