What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why am I getting "form not available?

    Asked by keepitclean on May 29, 2012 at 01:38 AM

    Form completed

    Embedded in Site using Word Press

    When submitted

    Error message :

    This form is currently unavailable, please try again later

  • Profile Image
    JotForm Support

    Answered by jonathan on May 29, 2012 at 01:43 AM

    Hi,

    Can you provide us the URL of your WP website where the form was used? We will check.

    I checked already your forms, and they are all active.
    You have 2 forms only on this account.

    Will await your response.

    Thanks.

  • Profile Image

    Answered by keepitclean on May 29, 2012 at 07:49 AM
    Kicamerica.com
    Contact us page

    Please THANK YOU

    And I will speak to owner about signing up for the middle package too but need permission first.


    Eileen
    Customer Service Manager
    admin@kicamerica.com
    Keep it Clean America
    Now offering: Window Washing, Gutter Cleaning, Power Washing, Moss Treatment
    Carpet Tile & Upholstery Care, Housecleaning/Maid Service, Chimney Inspection/Cleaning
    Air Duct and Dryer Vent Cleaning, and Housepainting.
    Preferred Rates for Groupon Customers
    www.kicamerica.com
    800-897-7550

    KIClogo1
    Keeping America Beautiful One Home at a Time

  • Profile Image

    Answered by keepitclean on May 29, 2012 at 07:49 AM
    FYI my test worked.


    Eileen
    Customer Service Manager
    admin@kicamerica.com
    Keep it Clean America
    Now offering: Window Washing, Gutter Cleaning, Power Washing, Moss Treatment
    Carpet Tile & Upholstery Care, Housecleaning/Maid Service, Chimney Inspection/Cleaning
    Air Duct and Dryer Vent Cleaning, and Housepainting.
    Preferred Rates for Groupon Customers
    www.kicamerica.com
    800-897-7550

    KIClogo1
    Keeping America Beautiful One Home at a Time

  • Profile Image
    JotForm Support

    Answered by jonathan on May 29, 2012 at 07:58 AM

    Hi Eileen,

    Will suffice to assume that everything are sorted out already?

    I am a bit confuse by your replies.

    But I can see your form on the website you provided.

     

    Please inform us if further assistance are needed. Thanks.

  • Profile Image

    Answered by keepitclean on May 29, 2012 at 08:48 AM
    Tes worked from form sit5e but error when I do it from site


    Eileen
    Customer Service Manager
    admin@kicamerica.com
    Keep it Clean America
    Now offering: Window Washing, Gutter Cleaning, Power Washing, Moss Treatment
    Carpet Tile & Upholstery Care, Housecleaning/Maid Service, Chimney Inspection/Cleaning
    Air Duct and Dryer Vent Cleaning, and Housepainting.
    Preferred Rates for Groupon Customers
    www.kicamerica.com
    800-897-7550

    KIClogo1
    Keeping America Beautiful One Home at a Time

  • Profile Image
    JotForm Support

    Answered by Goldo on May 29, 2012 at 01:38 PM

    Please try to re-embed the form to your website using iFrame perhaps to avoid code conflicts.

    Let us know if the form appears this time.

  • Profile Image

    Answered by keepitclean on May 29, 2012 at 04:02 PM
    Would you be willing to send me your info through the form for test – just making up address? I did what you said with the iframe


    Eileen
    Customer Service Manager
    admin@kicamerica.com
    Keep it Clean America
    Now offering: Window Washing, Gutter Cleaning, Power Washing, Moss Treatment
    Carpet Tile & Upholstery Care, Housecleaning/Maid Service, Chimney Inspection/Cleaning
    Air Duct and Dryer Vent Cleaning, and Housepainting.
    Preferred Rates for Groupon Customers
    www.kicamerica.com
    800-897-7550

    KIClogo1
    Keeping America Beautiful One Home at a Time

  • Profile Image
    JotForm Support

    Answered by jonathan on May 29, 2012 at 08:17 PM

    Hi,

    Would you be willing to send me your info through the form for test – just making up address? I did what you said with the iframe

    Can you please clarify your statement? 

    Please provide us clear details if you are still having issue with the form embedded on your website.

    Thanks.

  • Profile Image

    Answered by jeanettebmz on May 29, 2012 at 08:18 PM

    I think you have not embedded the correct code

    Please replace the current code for this one

    <iframe allowtransparency="true" src="//yang.jotform.com/form/21490714159151" frameborder="0" style="width:100%; height:1792px; border:none;" scrolling="no">
    </iframe>

    also make sure you add a submit button . Everytime you make a change, you would need to re-embed your iframe code from the form builder

    Jeanette

  • Profile Image

    Answered by keepitclean on May 29, 2012 at 08:32 PM
    YAY!

    THANK YOU THANK YOU THANK YOU


    Eileen
    Customer Service Manager
    admin@kicamerica.com
    Keep it Clean America
    Now offering: Window Washing, Gutter Cleaning, Power Washing, Moss Treatment
    Carpet Tile & Upholstery Care, Housecleaning/Maid Service, Chimney Inspection/Cleaning
    Air Duct and Dryer Vent Cleaning, and Housepainting.
    Preferred Rates for Groupon Customers
    www.kicamerica.com
    800-897-7550

    KIClogo1
    Keeping America Beautiful One Home at a Time

  • Profile Image

    Answered by jeanettebmz on May 29, 2012 at 08:36 PM

    You are very welcomed!

     

    Jeanette