What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The form is saying that certain fields are required, even after the box is clearly checked.

    Asked by VitalKitchen on January 10, 2017 at 02:45 PM

    The form is saying that certain fields are required, even after the box is clearly checked.  

    Screenshot
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    JotForm Support

    Answered by BJoanna on January 10, 2017 at 04:44 PM

    I have tested your form https://www.jotform.com/70056133082143 and I was able to submit it. Once I filled all require field and submitted the form I got redirected to Thank You page. 

    It seems that you were able to resolve your issue. 

    If you have issues with some other form, please provide us ID of that form and in case that your form is embedded and you are unable to submit your embedded form, please provide us URL of your webpage so that we can test your form there. 

    Let us know if you need further assistance.