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  • Profile Image

    LightBox Embed Conflict

    Asked by adlocal on May 29, 2012 at 07:00 AM

    Hi,

    When I embed the jot form on my site using the lightbox feature it works fine.  However other parts of the site no longer work.

    This is my site http://adlocal.me/index2.html (click the big green "Request a Call Back" Button) - this works.

    But at the bottom of the site the tabs in the "Frequently Asked Questions" section do not open now?

    Any ideas?

     

    Thanks!

    Page URL:
    http://adlocal.me/index2.html

  • Profile Image
    JotForm Support

    Answered by Mike_T on May 29, 2012 at 06:56 PM

    Thank you for contacting us.

    You may try replacing your code from:

    <script src="//jotformeu.com/min/g=feedback2" type="text/javascript">
    new JotformFeedback({
    formId:'21017771694355',
    base:'http://jotformeu.com/',
    windowTitle:'Request a Call Back',
    background:'#80b506',
    fontColor:'#FFFFFF',
    type:false,
    height:250,
    width:300
    });
    </script>

    <a class="actionbutton lightbox-21017771694355" style="cursor:pointer;">Request a Call Back</a>

    to

    <script src="//jotformeu.com/min/g=feedback" type="text/javascript">
    new JotformFeedback({
    formId:'21017771694355',
    base:'http://jotformeu.com/',
    windowTitle:'Request a Call Back',
    background:'#80b506',
    fontColor:'#FFFFFF',
    type:false,
    height:250,
    width:300
    });
    </script>

    <a class="actionbutton lightbox-21017771694355" style="cursor:pointer;">Request a Call Back</a>

    This http://jotformeu.com/min/g=feedback script is based on Prototype javascript library while feedback2 is based on jQuery javascript library. However, I can not guarantee that Prototype based script will not conflict with your other scripts.

    I have forwarded your problem about jQuery conflict to our Developers, and I hope it will be fixed in the nearest time.

    Once we get any updates on this we will let you know.