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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How can I change the format of the Email Notification?

    Asked by angelictwo2002 on January 10, 2017 at 08:15 PM



     When my submission comes through, it looks different from the actual form. It looks condensed.  Is there anyway to keep it from condensing all the information and keep the survey the same?

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    JotForm Support

    Answered by Jim_R on January 11, 2017 at 02:14 AM

    The email notifications you get will never look the same as the actual form. You can, however, modify how it looks like.

    The actual email template is rendered within a table (with columns and rows). So by dragging the dividers, you can resize it so it won't look too condensed.

    There's also a toolbar at the top that will allow you to further customize it if needed: