Form not mobile responsive?

  • art_crate
    Asked on January 10, 2017 at 9:53 PM

    Hello,

    I have selected responsive in the designer.


    Some of the fields on my form are not responsive.

     

    https://form.jotform.com/70091287457966

     

    Can someone please help? 

    Thanks!

  • Ian
    Replied on January 11, 2017 at 12:38 AM

    Mobile Responsive widget should fix the issue :

    Form not mobile responsive? Image 1 Screenshot 20

    Let us know if you have more questions regarding the same.

  • art_crate
    Replied on January 12, 2017 at 12:44 AM

    Ian,

     

    Thank you so much, that solved a few of the questions on my survey. However, some of the Image checkmark fields are not responsive.

    Can you run through the form to see the issues, or would you like me to supply you with screenshots?

     

    Thanks!

  • Charlie
    Replied on January 12, 2017 at 4:16 AM

    Hi, 

    Could you share us some screenshots of check boxes that are not responsive on your end?

    So far I checked the form and images seem to adjust appropriately. Here's a screencast of it:

    Form not mobile responsive? Image 1 Screenshot 20

     

    We also have another guide here regarding making your form responsive: https://www.jotform.com/help/322-How-to-make-mobile-friendly-forms-on-JotForm. That should also help you further.

    Let us know if you need more assistance.

  • art_crate
    Replied on January 12, 2017 at 5:32 AM

    Hi Charlie,

    Thank you for taking the time to review my question.

     

    it appears that question 2 is pushing off the screen to the right. There are 8 options. (The title and subtext are centered).

    Same issue with questions 7 and 8.

    please let me know if that clarifies things. I can submit screenshots tomorrow.

     

    best,

    chris 

     

  • amy
    Replied on January 12, 2017 at 7:08 AM

    Hi Chris, 

    I checked your form and replicated your issue with your question 2, 7 and 8. It's because of the enabled "spread to columns" option.

    When you disable this option, these fields will be responsive.

    Please go to your checkbox settings and disable this option.

    Form not mobile responsive? Image 1 Screenshot 40

    Form not mobile responsive? Image 2 Screenshot 51

    The result should be like this:

    Form not mobile responsive? Image 3 Screenshot 62

    I hope it helps.

    If you need further assistance, we'd be glad to help you.

    Kindest Regards.

  • art_crate
    Replied on January 12, 2017 at 6:01 PM

    Thanks Amy!

     

    That did the trick!