What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Square Integration: Getting 400 error on submit

    Asked by Shininglights on January 11, 2017 at 02:09 AM

    When I test the form, the submit button doesn't work - doesn't say "Please wait" and doesn't accept the filled out form.  Please advise!  Thanks


    Here's the link:  https://form.jotform.com/70096954781164



    Page URL:

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    JotForm Support

    Answered by Nik_C on January 11, 2017 at 06:37 AM

    I checked your form and I see the problem. I will forward this thread to our backend team for further checking. We'll get back to you as soon as possible.

    Thank you for your patience.

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    JotForm Support

    Answered by NeilVicente on January 15, 2017 at 05:25 AM


    We tested your form just now and we couldn't replicate the issue anymore.

    Can you please let us know if you're still having this problem?