Can your terms & conditions widget do a pop-up instead of a new browser window?

  • Profile Image
    bdonner
    Asked on January 11, 2017 at 05:49 AM

    Hi, the terms and conditions widget opens up the terms&conditions in a new windows. This works very badly on tablet devices, where our customers are not able to close the new window in any good way. The window needs to be a popup-window with a very visible Close window-button or X.  What should we do to get this?

     

    Thanks, 

     

    Benjamin

  • Profile Image
    liyam
    Answered on January 11, 2017 at 08:07 AM

    Hello Benjamin,

    Unfortunately it would not be possible to modify the widget to run a pop-up window. Instead, I would recommend to use a different widget such as short scrollable terms widget.

    If you have questions, please let us know.

    Thanks.

  • Profile Image
    bdonner
    Answered on January 11, 2017 at 09:45 AM
    Hi, thank you for the advice. However, I have a problem with the scrollable terms widget. The black terms&conditions text is not readable on the black background. Using css ( color: #FFFFFF; ) makes the label white, but does not affect the terms&conditions text. Is there a solution for this?

    Thanks,
    Benjamin

    Aavameri | Benjamin Donner | +358 50 569 7088 | info@aavameri.fi
    Sea Kayaking Courses, Expeditions, Rental and Shop | Turku, Finnish Archipelago Sea and World
    An ISKGA *****, Quality 1000, Pan Parks certified, Archipelago National Park and Leave No Trace Partner
    www.aavameri.fi www.SeaKayaking.fi www.facebook.com/aavameri.fi www.flickr.com/photos/aavameri
    See us and rate us on TripAdvisor!

    Från: JotForm [mailto:noreply@jotform.com]
    Skickat: onsdag 11 januari 2017 15:07
    Till: benjamin@aavameri.fi
    Ämne: Re: terms & conditions

    A new response has been received:

    Answered by liyam
    Hello Benjamin,
    Unfortunately it would not be possible to modify the widget to run a pop-up window. Instead, I would recommend to use a different widget such as short scrollable terms widget .
    If you have questions, please let us know.
    Thanks.
    View this thread on browser » Unsubscribe Thread
    1484140042
    ...
  • Profile Image
    liyam
    Answered on January 11, 2017 at 11:38 AM

    Hello Benjamin,

    You can add this CSS code into your widget:

    .scrollable {
       color: #fff;
    }

    This is how it looks like when the code is inserted in the widget:

     

    We can also change the background of the scrollable content of the widget if you wish such as using this CSS code:

    .scrollable {
    color: #000;
    background-color: #ccccff;
    }

    In which the widget on your form will look like this:

    If you need assistance or if you have questions, please let us know.

    Thanks.

  • Profile Image
    bdonner
    Answered on January 12, 2017 at 10:45 AM
    Hi, thank you for the help! I now got one more problem: No matter what I do to the form, the live form do not change. Just as there would be a cached copy somewhere, but it is not on my computer (I try different browsers and have cleared my cache).

    Benjamin

    Aavameri | Benjamin Donner | +358 50 569 7088 | info@aavameri.fi
    Sea Kayaking Courses, Expeditions, Rental and Shop | Turku, Finnish Archipelago Sea and World
    An ISKGA *****, Quality 1000, Pan Parks certified, Archipelago National Park and Leave No Trace Partner
    www.aavameri.fi www.SeaKayaking.fi www.facebook.com/aavameri.fi www.flickr.com/photos/aavameri
    See us and rate us on TripAdvisor!

    Från: JotForm [mailto:noreply@jotform.com]
    Skickat: onsdag 11 januari 2017 18:39
    Till: benjamin@aavameri.fi
    Ämne: Re: Can your terms & conditions widget do a pop-up instead of a new browser window?

    A new response has been received:

    Answered by liyam
    Hello Benjamin,
    You can add this CSS code into your widget:
    .scrollable {
    color: #fff;
    }
    This is how it looks like when the code is inserted in the widget:


    We can also change the background of the scrollable content of the widget if you wish such as using this CSS code:
    .scrollable {
    color: #000;
    background-color: #ccccff;
    }
    In which the widget on your form will look like this:

    If you need assistance or if you have questions, please let us know.
    Thanks.
    View this thread on browser » Unsubscribe Thread
    1484152730
    ...
  • Profile Image
    liyam
    Answered on January 12, 2017 at 11:54 AM

    Hello Benjamin, 

    You can clear your form's cache and try reloading again the form. Please check this guide for the steps: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    For now, I have cleared it for you.

    If the problem persists, please let us know.

     

  • Profile Image
    bdonner
    Answered on January 12, 2017 at 12:45 PM
    OK thanks!
    Ben

    Aavameri | Benjamin Donner | +358 50 569 7088 | info@aavameri.fi
    Sea Kayaking Courses, Expeditions, Rental and Shop | Turku, Finnish Archipelago Sea and World
    An ISKGA *****, Quality 1000, Pan Parks certified, Archipelago National Park and Leave No Trace Partner
    www.aavameri.fi www.SeaKayaking.fi www.facebook.com/aavameri.fi www.flickr.com/photos/aavameri
    See us and rate us on TripAdvisor!

    Från: JotForm [mailto:noreply@jotform.com]
    Skickat: torsdag 12 januari 2017 18:55
    Till: benjamin@aavameri.fi
    Ämne: Re: Can your terms & conditions widget do a pop-up instead of a new browser window?

    A new response has been received:

    Answered by liyam
    Hello Benjamin,
    You can clear your form's cache and try reloading again the form. Please check this guide for the steps: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache
    For now, I have cleared it for you.
    If the problem persists, please let us know.

    View this thread on browser » Unsubscribe Thread
    1484240077
    ...