What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hi guys, my form has been disabled.

    Asked by Nanaba  on January 11, 2017 at 06:41 AM



    I just created a form and it seems like it has been disabled. Could you please help me ?

    thank you !

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    JotForm Support

    Answered by Kevin_G on January 11, 2017 at 08:49 AM

    I have checked your account and found it was auto-suspended because of phishing suspicious because of this form: http://www.jotformeu.com/form/70102489643354 

    You seem to be asking for login credentials something that is not allowed on JotForm, here's a screenshot of the guilty fields: 

    I removed those fields from your form in order to reactivate your account, please also read our terms so you know what you can ask in your forms and avoid being suspended again: http://www.jotform.com/terms/ 

    If you have any question, let us know.