-
MySexualHealthAsked on January 11, 2017 at 8:39 AM
Good day, i changed the layout of the notification email to show all the fields and answers below each other with a space after each line on the following form:
https://www.jotform.com/?formID=21844315087555
This works wonderfully for us now except for one thing - the email now shows the empty fields.
The setting under the "Advanced" tab to hide empty fields is marked, but it does not hide the empty fields. Is there something i can do to fix this?
-
JanReplied on January 11, 2017 at 10:49 AM
I was able to replicate the issue on a cloned form. This can be fixed by recreating the email notification. Please delete the current notification and create a new one.
Here's how it should look like:
Related guides:
https://www.jotform.com/help/25-Setting-Up-Email-Notifications
https://www.jotform.com/help/132-How-to-Delete-Notifications-AutoresponderHope that helps. Thank you.