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    Forms no longer triggers e-mail notifications

    Asked by jadelaware on January 11, 2017 at 08:55 AM

    Hello,

     

    We have two forms that we designate to volunteers.  These are completed by selecting a link on our website and e-mailed to the appropriate individual so that we know, in advance, who will be in our building the next day.  This individual has stopped receiving e-mail notifications yet I see the forms are stored on the website.

    The forms I am referring to are; JA Finance Park Volunteer Forms and JA BizTown Volunteer Forms.  Will you please help? 

     Thank you!

    Page URL:
    https://form.jotform.com/21435646259155

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    JotForm Support

    Answered by Ian on January 11, 2017 at 10:53 AM

    I checked the form and the the submit button was missing. I cloned the form and the red submit button was there in design mode but not visible when the form is live

    I tested by creating a new submit button and the issue got resolved.

    I would suggest you to remove the old submit button and create a new button to fix the issue.

    Let us know if you still have any questions.

  • Profile Image

    Answered by jadelaware on January 11, 2017 at 01:45 PM
    Thanks!
    Kalyca
    Kalyca Stransky
    Operations Director
    Junior Achievement of Delaware, Inc.
    [Description: JA of Delaware 60th Anniversary Logo for signature line (2)]
    522 South Walnut Street
    Wilmington, DE 19801
    302-654-4510 x 217 phone 302-654-0783 fax
    www.jadelaware.org
    Empowering young people to own their economic success®
    ...