What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why the image is not showing in Autoresponder?

    Asked by rduong on January 11, 2017 at 09:30 AM


    I put an image in the autoresponder but when i tested, this image couldn't load in email...


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    JotForm Support

    Answered by Nik_C on January 11, 2017 at 12:05 PM

    The image is not showing in your Autoresponder because your image URL is local, from your computer. And that just can not work, you will have to upload the image to one of the online servers and use the URL from there, you can do it with Google Drive, DropBox, or any online image storage server.

    If you have any additional questions please let us know, we'll be glad to help.

    Thank you!