I can't remember my old password, which is why I am trying to change it.

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    Asked on January 11, 2017 at 09:45 AM
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    Answered on January 11, 2017 at 09:49 AM

    Please follow the steps below: 

    1. Open the login page: https://www.jotform.com/login

    2. Click the "Forgot Password?" text.

    3. Type your username or your account email address and click the Send Reset Instructions button:

    4. You will receive an email to your account email address. You should follow the reset instructions in that email in order to set a new password.

    Please try and if you need further assistance, let us know.