What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked our email logs for the address in your form and they have indeed been failing. It looks like your address was rejecting the emails as spam. When enough were rejected, it resulted in your address being placed on our bounce list to prevent further rejected emails.
I removed your address from the list and the notifications should attempt to send once again. For more information on how to prevent this from happening again in the future, please see the following guide:
I tried another test from our website and it didn’t come thru.
Diane Black, CAM; CAPS
Willow Crest Apartments
2600 Nonesuch Road
Abilene, Texas 79606
(325) 692-1329 fax
It looks like the emails were rejected once again and the address was placed back on our bounce list.
I would recommend, if possible, switching to a free Gmail address as SBC tends to be quite strict with filtering. If emails are blocked consistently, your address will consistently be placed on the bounce list.
Alternately, you can send your notifications from your own address via SMTP:
When notifications are sent from your own address instead of ours, filtering should no longer be an issue.