What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need someone to contact me about Login Problems

    Asked by Diane Black  on January 11, 2017 at 10:30 AM

    I can't log in because my log in doesn't work.  I tried asking for help but got a response that my email is on the bounce list.  I need someone to contact me. I do not find a phone number to contact you. 325-692-9881

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    JotForm Support

    Answered by John_Benson on January 11, 2017 at 12:36 PM

    Unfortunately, we don't have phone support. However, you can reach us here in the Forum Support which we reply in a timely manner.

    I checked your email address and it is not in our bounce list.


    I also checked your email address is associated with the username willowcrestapts. I will send you the reset password instruction email. Please check your inbox and try it again. 

    Let us know how it goes. Thank you.