What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    SSL is not working for embedded form

    Asked by ruslanchik on January 11, 2017 at 10:33 AM

    Hi there,

    I've tried hard to trace the problem but I'm faced with vanished icon of SSL lock on the secure-built page on our website: https://berdyanskaya56.ru/info/order-transportation/outbound/ (but I've turned on the data encryption).

    How can I get the lock icon back? What goes insecure in the form?

    Thank you very much in advance,

    Ruslan

    Page URL:
    https://berdyanskaya56.ru/info/order-transportation/outbound/

  • Profile Image
    JotForm Support

    Answered by liyam on January 11, 2017 at 12:38 PM

    Hello Ruslan,

    I checked your page and I see that the imge is not getting sourced from a secure (SSL) site. The image source is pointing from http://res.cloudinary.com/ruslanchik/image/upload/q_100/v1454135952/berdyanskaya56.ru/adv/facadeedged.jpg 

    Please upload your image in a secure page in order to fix the problem.

    Thanks.