- Lindsay EnitaAsked on January 11, 2017 at 12:59 PM
When I tried to log in with my usual login information, it does not recognize it. I have made several jot forms and need to get to them right away. I have not done anything differently since the last time I logged in. However, I can no longer use what I thought was the same information. Here is one of my older jotforms -- https://form.jotform.com/61445961081153 Here is another one -- https://form.jotform.com/60814233255147 I have the password but not the username. You can contact me at the given email address or at 805-588-1342. I look forward to hearing from you soon.
Thanks in advance,
Lindsay Enita McGhee
- JotForm SupportWelvinAnswered on January 11, 2017 at 04:48 PM
All forms were created in the account LEnita1 (email@example.com). You need to login using the username instead of the email address. If you forgot the password, you can simply reset it in the login menu.
- LEnita1Answered on January 11, 2017 at 05:45 PMThank you so much!