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Why won't my email address and/or username come up anymore?Asked by Lindsay Enita on January 11, 2017 at 12:59 PM
When I tried to log in with my usual login information, it does not recognize it. I have made several jot forms and need to get to them right away. I have not done anything differently since the last time I logged in. However, I can no longer use what I thought was the same information. Here is one of my older jotforms -- https://form.jotform.com/61445961081153 Here is another one -- https://form.jotform.com/60814233255147 I have the password but not the username. You can contact me at the given email address or at 805-588-1342. I look forward to hearing from you soon.
Thanks in advance,
Lindsay Enita McGhee
All forms were created in the account LEnita1 (firstname.lastname@example.org). You need to login using the username instead of the email address. If you forgot the password, you can simply reset it in the login menu.
Thank you so much!