I am not receiving notifiation emails

  • theoldclare
    Asked on January 11, 2017 at 4:46 PM

    Hi there,

    For several of my forms, I'm not receiving the notification emails despite being able to see these as set up. I've deleted and re-added recipients but am still not getting these.

    Could you please investigate? The form is Status Change Form.

     

    Thanks

    Lucy

     

  • Jeanette JotForm Support
    Replied on January 11, 2017 at 9:45 PM

    You are probably sending emails by using the test email button, this button will always send the email to the address on file, on this case hr@theoldclarehotel.com.au

    To fully test the email notification, simply fill the form out  and submit it.