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  • Profile Image

    I am not receiving notifiation emails

    Asked by theoldclare on January 11, 2017 at 04:46 PM

    Hi there,

    For several of my forms, I'm not receiving the notification emails despite being able to see these as set up. I've deleted and re-added recipients but am still not getting these.

    Could you please investigate? The form is Status Change Form.

     

    Thanks

    Lucy

     

    Page URL:
    https://form.jotform.co/62240443203845

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 11, 2017 at 09:45 PM

    You are probably sending emails by using the test email button, this button will always send the email to the address on file, on this case hr@theoldclarehotel.com.au

    To fully test the email notification, simply fill the form out  and submit it.