I purchased a design but can't find it

  • Profile Image
    Lleidner
    Asked on January 11, 2017 at 04:53 PM

    Hello,

    I purchased a design for $2.00. I cannot find the design.

    Also, I just started getting fraudulent charges on my credit card today after using this card for the purchase.

    Laurel Leidner

  • Profile Image
    Jeanette
    Answered on January 11, 2017 at 09:52 PM

    The charge is being processed by a third party payment integration not us, so you should contact the owner of this theme.

    Can you please let us know what is the name or link of this theme? We might try to help you, but please have in mind that Jotform does not handle the payments to theme owners.