What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do we verify Pay Pal information (email address) and turn Sandbox on and off

    Asked by TaraGabe on January 11, 2017 at 05:57 PM

    We have a form we like and are ready to publish but just want to re-check some things:  (1) Settings in PayPal to make sure it's going to the proper place and (2) Run a sample in "Sandbox" mode.  Before we completed our form layout, we were able to see these settings but now cannot.  ???  Thanks for any and all help!!

  • Profile Image
    JotForm Support

    Answered by Mike_G on January 12, 2017 at 12:25 AM

    I suggest you create a PayPal sandbox account first.


    You may also refer to this guide: https://developer.paypal.com/docs/classic/lifecycle/sb_about-accounts/

    Then enable the Sandbox mode of your PayPal payment field through its wizard ("wand icon").

    I hope this helps. If you have other questions regarding this, please feel free to contact us again anytime.