- shayrAsked on May 29, 2012 at 01:57 PM
Hello! My name is Shannon Randolph. I've been using Jotform for approximately a year now & every time one of my clients fill out a contract online- I've always received an email to firstname.lastname@example.org. Just recently I haven't received my contract- so I checked & it said my email address was blocked with you. I don't know why. Is there a way we can fix this? Thanks! :)
- JotForm SupportGoldoAnswered on May 29, 2012 at 02:01 PM
I have removed email@example.com from the bounce list.
Please contact your email provider and let them whitelist Jotform.
Here is the reason why it's blocked.
Reason(s) : Complain about Abuse