What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My email address is blocked for some reason...

    Asked by shayr on May 29, 2012 at 01:57 PM

    Hello!  My name is Shannon Randolph.  I've been using Jotform for approximately a year now & every time one of my clients fill out a contract online- I've always received an email to facepaintingbyshay@yahoo.com.  Just recently I haven't received my contract- so I checked & it said my email address was blocked with you.  I don't know why.  Is there a way we can fix this?  Thanks!  :)

    Page URL:
    http://www.funfacesandfineart.com/contact-usbook-us-for-your-event.htm<br/>l

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    JotForm Support

    Answered by Goldo on May 29, 2012 at 02:01 PM

    I have removed facepaintingbyshay@yahoo.com from the bounce list.

    Please contact your email provider and let them whitelist Jotform.

    Here is the reason why it's blocked.

    Reason(s) : Complain about Abuse