What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is disabled, can you please reactivate it?

    Asked by digitalfootprintnetwork on January 11, 2017 at 07:37 PM

    I have looked at the forum & people have had similar problems. Are you able to reactivate my form?

    Page URL:
    https://form.jotform.co/70100828484857

  • Profile Image
    JotForm Support

    Answered by Chriistian on January 12, 2017 at 12:03 AM

    Your account was autosuspended by our phishing detector due to suspicious fields, which is why your form is disabled. Although upon checking your form, I don't see any violations of our terms. With that in mind, I have now removed the suspension on your account. Your form should be enabled now. Please refrain from collecting credit card info or login credentials to avoid getting suspended. 

    Regards.