What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Having problems loading new images into form

    Asked by TheNaughtyList on January 11, 2017 at 08:08 PM

    I'm having trouble loading images into all of my forms. Formerly, I was able to drag and drop the basic field "image", then click "upload image" in the popup, upload my image, and it would appear where I wanted.

    Now, I get the following screen when I try to do it instead:

    And the image never seems to upload. It puts the Jotform logo instead. I did try using &old at the end of the URL when loading the form but that didn't seem to help - neither did &reset or &test.


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    Answered by Ian on January 12, 2017 at 01:09 AM

    Hi I could replicate the issue at my end. Uploaded image dies not show up in he widget.

    i am forwarding the issue to our development team.

    You will get a response from them as soon as the issue is resolved.


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    JotForm Support

    Answered by Scott on January 12, 2017 at 10:05 AM

    Hey TheNaughtyList,

    It was a temporary issue. Please try again and let us know if you are able to upload an image or not.

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    Answered by TheNaughtyList on January 12, 2017 at 10:06 AM

    Working fine now, thanks!

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    JotForm Support

    Answered by Scott on January 12, 2017 at 10:08 AM

    Thanks for letting us know.

    Contact us anytime you want if you ever need anything else,