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Follow up on an incomplete paymentAsked by honeyroot on January 11, 2017 at 09:09 PM
Is there a way for a person to follow up on their submission after something has been marked "Incomplete Payment", or do they need to start the process over from the start?
Once you click the complete submission the incomplete payment, it will be treated as a regular submission and not a payment submission. Please check this guide: How-to-view-incomplete-payments.
If you're using PayPal, check this guide for incomplete payments: Paypal-Incomplete-Payments-FAQ.
Let us know if you have any questions. We'll be glad to assist you.