What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Maximum capacity

    Asked by icqm on January 11, 2017 at 09:21 PM


    What is the maximum number of users allowed at the same time for the same form?



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    JotForm Support

    Answered by Chriistian on January 12, 2017 at 02:43 AM


    Can you please give us more details about your concern? If you mean the sub-users for the account,  for the Free Plan, it is limited to 1 sub-user. However, if you are referring to the users who will submit your form, there are different limits for every account. Please see our Pricing Page for more details.

    If you need further assistance, do let us know.