What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Authorize.net: API Login ID and Transaction Key can not be verified

    Asked by ducartours on January 12, 2017 at 02:05 AM
    I am also having this problem. My ID and Key were working fine until recently. Also... where it reads " Fill out the form and press verify to see if your payment integration has been configured successfully." How do I fill out form? It won't let me in this view . Help 
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    JotForm Support

    Answered by candy on January 12, 2017 at 04:56 AM

    Hello,

    I've checked your account and I have seen that you have Authorize.net integration in your form named "BENNY TATE & STAN TOLER REGISTRATION FORM".

    I have cloned your form on my side in order to test it. 

    I have seen that Authorize.net integration was unable to verify my credentials also. I was able to replicate the issue. So that, I have forwarded this issue to our software development team in order to check if there is a bug.

    You are going to be informed via this thread as soon as the issue will be solved.

    Thank you for reporting us.