delayed? emailes

  • Profile Image
    RachelMM
    Asked on January 12, 2017 at 06:04 AM

    Hi you send a test email through my website www.kidsentertainmentagency.com yesterday and then emailed me saying it was sent at 16.27. My email says it was received at half past 1. Please see screenshot attached. There is definitely something wrong here. 

    Regards, 

    Rachel 

  • Profile Image
    Mike_G
    Answered on January 12, 2017 at 09:32 AM

    I believe you are referring to the test submission that one of my colleagues, Seth, have mentioned in this thread:

    https://www.jotform.com/answers/1031515

    Base on Seth's reply, the submission was probably sent half-past 8 in the morning since his reply was posted 08:39 AM EST (Support Forum time).

    And the time in the email you receive is, probably, the time in your location (Ireland).

    If that is correct then there is no delay, since  8:30 AM EST is 01:30 PM in Ireland.

    I hope that helps explain it. If you have other questions, please feel free to contact us again anytime.

    Thank you.